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Jan
22

ShopMate – About the Service & My Experience

Hi All, Here are some details on the ShopMate service as well as my experience with it. ShopMate is a relatively new service from Australia Post to get a US postal address in order to shop…

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  1. Penumbra Doll says:

    Hi All, To elaborate on my comments in the video about YouShop (NZ Post)
    using the same US warehouse address as ShopMate (AU Post) they both utilise
    the warehouse run by Singapore Post in Oregon. YouShop was launched in 2012
    as a partnership with Singapore Post and ShopMate launched late 2014. On
    the ShopMate site it actually states: “The ShopMate Website is a white
    label service owned and controlled by Singapore Post Limited. Australia
    Post has appointed Singapore Post Limited to perform the international
    freight forwarding service as part of the Services provided to you”. vPost
    (Singapore), YouShop and now ShopMate all go to the same US warehouse
    address but the suite number identifiers start with SG for vPost, NZ for
    YouShop and SM for ShopMate.

  2. Penumbra Doll says:

    Hi All, (21/01/15) After following up with ShopMate again regarding the
    missing parcel (delivered to the warehouse 18/12/2014). I have since been
    informed they are unable to locate it. I have been asked to forward on
    payment & merchant order details which I have. The matter will be escalated
    to the Compensation Team. I will keep updating here & in the description
    box on this matter. 

  3. Penumbra Doll says:

    +Nursidah Keri Thanks for watching! Indeed, very glad I started with toys
    too :) 

  4. Cherylene says:

    Hi Tina, excellent review of the service. You answered a lot of my
    questions about the service, unfortunately you experienced one of the
    things I was worried about. I’ve joined up with ShopMate to try it out but
    just haven’t been in the head space to read over all the conditions of the
    service.

    It is a lovely benefit with WannitUS that our packages can dribble in and
    were not charged for the many deliveries other than the one consolidation
    fee. Walmart, beauty.com & drugstore.com all ship the items in separate
    little parcels. But MAC and UD send everything in the one package so I was
    thinking of trying ShopMate with MAC, just waiting for the right items.

    I used MyUS a few times and had no problems with them at all, I just moved
    to WannitUS because of the personal customer service but I still get heaps
    of messages on my MyUS videos complaining about how people got ripped off
    and warning not to use their service but I think it comes down to knowing
    the service and choosing the right items to ship for the most value.

    I’m also interested to try the service that +tamaraj85 uses just to see the
    difference. I just have to wait for the right product to come up.

    At the moment I really really want those RT bold metal brushes but the ones
    I want are already sold out at Ulta so even if I used WannitUS personal
    shopper, they are not in stock.

    Thanks for the great review :) ♥

  5. Urutakai Rikihana says:

    Hey Tina thanks for making this video, it’s so helpful. I recently created
    a ShopMate account but have been a bit apprehensive about using it, I’m
    only interested in buying cosmetics from the US so I’m definitely going to
    read your blog posts and reviews on the other services that you’ve touched
    on here :) 

  6. marcy smith says:

    Wow, thanks for sharing…I have never heard of this…well it seems like a
    nice deal, if you like to shop here in the US…thanks for sharing..Marcy

  7. Dee K Australia says:

    so does wantitus ship to australia then? Seems overly expensive to do it
    through shop mate….

  8. tamaraj85 says:

    Thank you for this review Tina, I think I will stick with ComGateway for my
    USA shopping they have a shopper service. Its good to see Australia Post
    getting on board with this idea.

  9. arabXeyes says:

    i always use comgateway they are brilliant and no fee to pay :) 

  10. Natalee Patel says:

    My gosh, this video is extremely helpful!! What a lot of hoopla you went
    through :S Great editing. WannitUs is my fave too. Thanks Tina x

  11. marcy smith says:

    heck wouldn’t it be cheaper to send it to a friend in the us and have them
    ship it to you?

  12. Kate Thompson says:

    Excellent review, glad to hear about your experience, I’ve shopped with
    Price USA and found them to be awesome

  13. kitq89 says:

    I’ve used hopshopgo a few times before and really happy with their service.
    Only issue I encountered was you can’t order more than 8 items from MAC in
    one order so if you want more you have to put through separate orders

  14. themakeup enthusiast says:

    I find wannitus a lot more expensive then myus. I don’t live anywhere near
    a FedEx centre so I get charged a remote area fee :( where as myus offers a
    number of different shipping options which I like. I’ve heard good things
    about shopandbox. Going to check out what comgateway is like. Your other
    viewers seem to be impressed by their services. 

  15. Penumbra Doll says:

    Hi All, Here are some details on the ShopMate service as well as my
    experience with it. ShopMate is a relatively new service from Australia
    Post to get a US postal address in order to shop from US merchants. Thanks
    to Little Cherry Hill Jewellery for telling me about ShopMate! I also talk
    a little about YouShop (NZ Post) as well as the mail forwarders WannitUS &
    MyUS. I hope you are all having a lovely weekend!

  16. Nursidah Keri says:

    Hi, Tina Thanks so much for this review. Glad that you purchased toys
    instead of the makeup to test out shopmate. And I also got your message.
    thank you.

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